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Frequently Asked Questions

FAQ’s

Find Your Answers Here:

What are the available colour choices?

We hold the largest variety of coloured materials for your Security Shutters and Security Doors, which will make your product decision quick and easy.

For more information on colour schemes, contact us here.

Which areas do Secure Shutters service?

Secure Shutters service all areas of:

  • Victoria
  • Sydney

For more details please contact us here.

How long will it take to receive the product and installed?
  • Our standard product turn-around time is 5 to 10 business days from approval and deposit received.
  • Special/Custom ordering may take longer depending on the product chosen.

Please contact us should you have any queries, using our online form here.

Do Secure Shutters hold a warranty?

Yes*

MOTOR WARRANTY – 5 years, 2 years for battery operated

MANUAL WARRANTY – 1 year

ALL OTHER HARDWARE/PARTS – 10 years

*For full terms and conditions, please contact us.

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